CONTACT US & FAQs

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

7-30 Days

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

To reach out to us, simply drop an email at eyecine.store@gmail.com, and we'll promptly respond to your inquiries. Ensuring your satisfaction remains our utmost priority.